FAQs

Are you able to pick-up and delivery my dress at different location?

By |2021-04-30T14:24:18+08:00April 30th, 2021||

Yes, we can. Firstly, we recommend you do a prewedding cleaning and steaming for your gown. Subsequently, our delivery team will be able to deliver your refreshed gown to your wedding venue. After that, you may request us to pick up your dresses from the wedding venue and send them back to your home.

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Do you provide wedding dress storage box for my dress after cleaning?

By |2021-04-30T14:25:56+08:00April 30th, 2021||

Definitely! So, if you are planning to store your dress for the long term, please opt for our gown preservation service. Our custom-made wedding dress preservation box is dust, insect, and waterproof to maintain your dress at the optimum condition at all times. Certainly, our staff will be able to give the best suggestions to [...]

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Do you provide wedding dress restoration service?

By |2021-04-30T11:42:06+08:00April 30th, 2021||

Yes, we do. Our in-house team is specializes in restoring your dress before cleaning. For instance, if you have an aged wedding dress that you would like to rewash, speak to us for options to replace the materials, repair the torn or missing button, or even redesigning it for a brand new look. For more [...]

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How do you clean my wedding dress?

By |2021-04-30T14:27:17+08:00April 30th, 2021||

In short, we follow the dress washing label. That is to say, our cleaning technique ranges from dry clean only to hands wash. In the meantime, drying and steaming temperature will be strictly according to the manufacturer's instructions. Additionally, our emphasis for wedding dress cleaning is to only use delicate and eco-friendly detergent. Definitely, you [...]

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When should I clean my wedding dress?

By |2021-04-30T14:28:43+08:00April 30th, 2021||

Absolutely you should clean your wedding dress right after your wedding. Particularly if your dress is stained. This is to say that you may be tired after your wedding, you do not want to carry the heavy gowns with other million things to do going around. So, it should be noted that you may arrange [...]

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What is my wedding dress cleaning cost?

By |2021-04-30T14:29:55+08:00April 30th, 2021||

Most importantly, remember to include your wedding dress cleaning into your wedding budget. Hence, to get a quotation of your wedding dress cleaning cost, you may send us a photo of your dress. Subsequently, our staff will do the price estimation for you. Certainly, the final cost is based on the material, design, condition, as [...]

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What is the different between wedding dress dry cleaning and standard dry cleaning

By |2021-04-30T14:35:07+08:00April 29th, 2021|, |

First of all, we see each and every dress as unique. Hence, the cleaning process of your wedding dress is different for every piece. On the other hand, as we come across wedding gowns of different ages and conditions, a customization process is needed for every situation. Hence, we will perform a pre-cleaning assessment for [...]

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Can I store other kind of garment than wedding dress in your facilities?

By |2019-09-03T16:17:17+08:00September 3rd, 2019||

Yes. If you have any other piece of garments with sentimental value, or for any other specific reason you would like to store for the long term. Please contact us with detailed information. Our staff will assess your requirements and consult you accordingly.

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What Is Gown Preservation?

By |2021-05-06T15:44:59+08:00August 27th, 2019|, , |

Wedding gown preservation is a unique process to prepare your gown for long-term storage. This is to say, our team will clean your dress and subsequently place it inside a custom-made box for protection. At the same time, the design of the box is to support the gown to be at an optimum environment to [...]

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