FAQs

When should I clean my wedding dress?

By |2021-04-30T14:28:43+08:00April 30th, 2021||

Absolutely you should clean your wedding dress right after your wedding. Particularly if your dress is stained. This is to say that you may be tired after your wedding, you do not want to carry the heavy gowns with other million things to do going around. So, it should be noted that you may arrange [...]

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What is my wedding dress cleaning cost?

By |2021-04-30T14:29:55+08:00April 30th, 2021||

Most importantly, remember to include your wedding dress cleaning into your wedding budget. Hence, to get a quotation of your wedding dress cleaning cost, you may send us a photo of your dress. Subsequently, our staff will do the price estimation for you. Certainly, the final cost is based on the material, design, condition, as [...]

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What is the different between wedding dress dry cleaning and standard dry cleaning

By |2021-04-30T14:35:07+08:00April 29th, 2021|, |

First of all, we see each and every dress as unique. Hence, the cleaning process of your wedding dress is different for every piece. On the other hand, as we come across wedding gowns of different ages and conditions, a customization process is needed for every situation. Hence, we will perform a pre-cleaning assessment for [...]

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Can I store other kind of garment than wedding dress in your facilities?

By |2019-09-03T16:17:17+08:00September 3rd, 2019||

Yes. If you have any other piece of garments with sentimental value, or for any other specific reason you would like to store for the long term. Please contact us with detailed information. Our staff will assess your requirements and consult you accordingly.

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What Is Gown Preservation?

By |2021-05-06T15:44:59+08:00August 27th, 2019|, , |

Wedding gown preservation is a unique process to prepare your gown for long-term storage. This is to say, our team will clean your dress and subsequently place it inside a custom-made box for protection. At the same time, the design of the box is to support the gown to be at an optimum environment to [...]

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What if I would like to terminate the storage before my term ends?

By |2019-08-27T15:16:00+08:00August 27th, 2019||

Please give us one month notice to prepare the payment cancellation and the return of the gown. For the monthly subscription plan, we will stop charging you the subsequent month payment upon receiving your notice. For annually subscription plan, the following year payment will be canceled thereafter. No refund for any unused storage month for [...]

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Do you have insurance coverage for my gown storage?

By |2019-08-27T15:02:17+08:00August 27th, 2019||

Yes. Your gown has to be insured while in storage. Your gown will be insured for Indemnity Value. This means the value is the replacement cost less an assessed allowance for condition, age, wear and tear. However, We do not act on behalf of the insurer. We are the insured and subject to the Claims Conditions, [...]

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Can I preserve my gown by myself?

By |2021-05-06T15:50:27+08:00August 26th, 2019|, |

There will be risk wrapping and boxing your wedding dress on your own. The reason being, not doing it properly is damaging the fabric instead of preserving it. In addition, our hands and body produce oil, when they in contact with the gown it may cause yellow stains to develop over time. Furthermore, preserving it [...]

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