Why does my curtain have creases after cleaning?
Curtains need to be folded for handling and transportation, so temporary creases are normal. We recommend hanging the curtains properly and allowing them time to relax naturally.
Can you clean delicate curtains such as silk, linen, velvet?
Yes, subject to assessment. Delicate fabrics require a more careful cleaning process. Please send us a photo or fabric-care label before booking so our team can advise you.
Do you have an express curtain cleaning service?
Yes. Express curtain cleaning is available subject to service availability. Reward Laundry currently offers a 48-hour express option at 2 times the normal rate.
Why are some curtains charged by piece and others by kilogram?
Different curtain constructions have different cleaning requirements. Day curtains are generally priced per piece, while thicker night and blackout curtains are commonly priced according to weight. This is because we clean them separately. Some other dry cleaners mix all type of curtains together when cleaning at one price, hence create a higher risk of damaging [...]
Should I choose curtain cleaning at your laundry or on-site steam cleaning?
It depends on the curtain. Off-site cleaning is generally more suitable when the curtain needs a more thorough cleaning or when the fabric requires specialised washing or dry cleaning. On-site steam cleaning is more convenient when you want to avoid dismantling and transporting the curtains，Or when you need the curtain cleaned urgently.
What types of curtains do you clean?
We clean a wide range of curtains, including day curtains, sheer curtains, night curtains, blackout curtains, full-length drapes, office curtains and selected specialty curtains. For unusual or heavily decorated curtains, please send us a photo first so our team can assess them.
Do you clean Roman Blinds?
Yes, we do clean roman blinds. Not only we are able to dismantle and install your roman blinds but also, we can replace velcro for them.
Do you provide curtain repair or resizing service?
Our in-house alteration team is able to support your needs. Not only that, we do replace velcro and also the zipper for your household textile items. So, provide us with your measurements and our sewing team will fix your curtain within the time frame.
Do you provide on-the-spot steam cleaning for curtain?
Yes, we do. Differing from traditional curtain dry cleaning, onsite curtain cleaning can be done within 1-2 hours. Upon booking confirmation, our staff will bring professional equipment to your house/office to perform the cleaning. However, please take note that the maximum curtain height for steam cleaning is 6 meters. You may get a quotation of [...]
Do you clean office/retail space curtains?
Yes, we do. However, please contact us directly to discuss your requirement. Subsequently, our staff will supply with a quotation for your request.
