We provide an estimation tool to assist you in your budget planning. So, please follow this link to get an estimation of your curtain cleaning cost. However, please take note that the actual pricing is still based on the actual weight of the curtain we take down on the spot.
No. The reason being that we need to ensure the quality of the preservation. Hence, only trained staff will be able to perform the preservation process. Additionally, gown preservation has to be done immediately after cleaning. This is to ensure we minimize the staining and exposure of the gown to unexpected pollution. In fact, it [...]
No. As we are not able to guarantee the quality of the dry cleaned gown, we will recommend you to dry clean with us again before preservation.
We strongly recommend that you do cleaning and preservation together. As the gown is at its cleanest condition, we preserve it at it's best. Any exposure outside will cause new stains and dirt which in long term, turned in to yellowish spots. We will request you to clean the gown again if it has been [...]
We will use our best effort to remove the stains on your gown. However, we are not able to guarantee 100% removal. The reason being, our top priority is to protect your gown fabric. Hence, there is no use of harsh chemicals during our cleaning process. Nevertheless, based on our past record, up to 98% [...]
Our preservation box is dust proof and waterproof. As the box is sealed entirely, it's insect and pest proof as well.
If your intention is not to keep your gown, you may just use our dry cleaning service. After cleaning, if you would like to store your gown for a long term without a preservation box, please store your dress in a good ventilated area with low humidity. Specifically, if you are hanging your gown, please [...]
Our staff will provide an update with photos of your gown after cleaning. Subsequently upon your approval, we will proceed with your gown for preservation steps. By then, you would have already satisfied with the cleaning process. In addition to that, a clean glove is provided in your preservation box. Hence, you may use it [...]
At Reward Laundry, we are using a delicate, gentle, and eco-friendly detergent for your gown cleaning. Additionally, our detergent is approved my the government and environmental agencies. Also, the formulation of the detergent is exclusively imported from Australia. Hence, your dress will be protected from harmful chemical. Definitely, the entire process will be handled with [...]
Curtain stains may be challenging to remove as they normally harden after being exposed to sunlight for a long period of time. Hence, we strongly recommend you send your curtain for cleaning immediately after you notice a stain. Nevertheless, Reward Laundry will do our best to remove your curtain stains. However, total removal of stains [...]
