FAQs

Do you have membership/VIP scheme?

By |2015-08-09T08:17:58+08:00August 9th, 2015||

Yes. Our membership scheme is Life Time! At just one time joining fee of $15. You could receive 10% discount every time spending with us. With no minimum spending required to enjoy the benefit. Find out more perks at Privilege Club today.

Can I recycle hangers?

By |2015-08-09T08:08:04+08:00August 9th, 2015||

Yes. Thank you for helping us to save the environment. Simply pass your hangers to our pick up staff during the next visit. Furthermore, we do recycle plastic bags as well.

Can I get a same day pick up?

By |2015-08-09T07:52:51+08:00August 9th, 2015||

When you call us, we will immediately locate our team of drivers. If your location is nearby one of our staff, we could process an immediate pick up for you. Otherwise, please book at least 1 day in advance to avoid disappointment. So, best is to call our hotline (65344843) for instant confirmation.

What Should I Do Before Sending My Dry Clean & Laundry Item?

By |2019-05-26T18:06:16+08:00July 27th, 2015||

Customers must inspect all articles and counting or quantity upon collection. Any complaint shall be made known at the time of collection as Reward Laundry.com shall not be responsible for subsequent complaint/s. All ornaments and buttons like plastic, glass, metal types, etc, must be removed by customers before cleaning. We will not bear responsibility for [...]

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How Long Does It Take To Have My Item Returned?

By |2015-08-06T08:20:03+08:00July 6th, 2015||

  Reward Laundry provides different turnaround time to suit your needs. Our normal cleaning takes 4-5 working days, however if you would like to get things done faster, we provide 24 hours Laundry & dry cleaning, 1 hour dry cleaning services (Outlet Only). You may find out more about our express services here.

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