Customers must inspect all articles and counting or quantity upon collection. Any complaint shall be made known at the time of collection as Reward Laundry.com shall not be responsible for subsequent complaint/s.

All ornaments and buttons like plastic, glass, metal types, etc, must be removed by customers before cleaning. We will not bear responsibility for lost of any item or parts of garment.

For curtain cleaning, please remove and keep all curtains hook before sending, this is to avoid missing item on your curtain accessories.

The Company cannot be held responsible for loss of buttons, ornaments or anything left in pockets or any part of the garment.