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* Plans are underwritten by Reason Global International Insurance.

Customer Garments Storage Terms & Conditions

  1. I/We hereby give my/our consent to Reward Laundry to collect, clean and store my/our stated garments for storage.
  2. I acknowledge that Reward Laundry does not take possession of the garments stored.
  3. Notwithstanding any other provision of this Agreement, the storer unconditionally and irrevocably agrees Reward Laundry shall have the right from time to time and at any time to make such amendments to the terms of the Agreement as may be appropriate for the purposes of ensuring compliance with applicable law, for administrative purposes or any other reason deemed necessary at the discretion of Reward Laundry. In the event of any change to the Agreement, the Storer will be given notice, and the changes will apply from the time the notice is sent.
  4. The Storer must upon signing the Agreement pay to Reward Laundry:
    1. The Deposit, which Reward Laundry may deduct against for unpaid fees or any other expenses or costs outstanding (any remaining deposit will be refunded by cheque within 30 days of termination of this Agreement); and
    2. The Administrative Fees
    3. The insured amount
  5. The Storer is:
    1. Responsible to pay the Storage Fee being the amount indicated in this Agreement or the amount notified to the Storer in email by Reward Laundry from time to time. The storage fees is payable in advance and it is the Storer’s responsibility to see that payment is made directly to the Reward Laundry, on time, in full, throughout the period of storage.
    2. Responsible to pay Late Payment Fee, each time a payment is late by or greater than 5 days.
    3. Responsible for any costs incurred by Reward Laundry in collecting late or unpaid Storage Fees. or in enforcing this Agreement in any way, including but not limited to postal, telephone, debt collection, and/or the default action costs.
  6. The Storer acknowledges that, in the event of the Storage Fee, or any other moneys owing under this Agreement, not being paid in full within 42 days of the due date, Reward Laundry may without further notice, take possession of all garments and articles stored by force or otherwise, retain the Deposit and/or sell or dispose of any garments in stored on such terms that Reward Laundry may determine. Reward Laundry may also require payment of default action costs, including any costs associated with disposal of the Storer’s garments.
  7. The Storer has the right to retrieve the garments with minimum 3 working days in advance notice to Reward Laundry. Delivery fees will be chargeable by per trip basis to the Storer’s request address.
  8. It’s The Storer’s responsibility to check all pockets of the garments are emptied. Reward Laundry is not responsible for anything left inside the pocket or ornament attached to the garments.
  9. The Storer must give notice to Reward Laundry of the change of address or contact details.
  10. Reward Laundry may refuse to return the garments where moneys are owing by the Storer to Reward Laundry.
  11. Reward Laundry is responsible for providing the temperature and humidity control environment to store the garments at best effort basis. Such conditions will only slow down the deterioration of the nature of garments. The garments are stored at the risk and responsibility of the Storer who shall be responsible for any deterioration of the Garments.
  12. Once the initial fixed period of storage has ended, either party may terminate this Agreement and consequently the Storage Period by giving the other party at least 7 days notice via email.
  13. Reward Laundry will not be liable in the event that it is unable to uphold or perform any aspect of this Agreement such as loss of damage to garments due to riots, strikes, acts of terrorism, or natural disasters.
  14. Any damages, which Reward Laundry is liable to pay to the Storer pursuant to this Agreement or performance of this Agreement (including damage for negligence or damages for consequential loss) are limited in all cases to a maximum of insurred value choice by storer.
  15. This Agreement shall be governed by the laws of Singapore.
  16. The courts of Singapore have exclusive jurisdiction to settle any dispute arising out of or in connection with this Agreement.
  17. The Parties agree that the courts of the Republic of Singapore are the most appropriate and convenient courts to settle any disputes.

Basis Of Settlement

  1. It is a condition of the insurance that the sum insured represents the full true total value of the property stored at all times.
  2. Reward Laundry will take into consideration the age, quality, degree of use and consequent market value of any such lost or damaged items.


  1. Furs & the like exceeding S$5000 value.
  2. Any consequence of War, Invasion, Act of Foreign Enemy Hostilities, Civil War, Rebellion, Revolution or destruction of damage to property by or under the order of any government or local authority.